Approval Management

Managing system conformity and functionality for the end user

Customer Approval Management is particularly important and necessary for manufacturers to ensure that their products are mature for the different networks. This process eliminates the risk of rework and recalls caused by device problems. Furthermore, this process increases the end customer's satisfaction and experience with the device. This is particularly important to support a manufacturer's brand and image.

TEMOCS Consulting offers various aspects within approval management. A short outline of the elements included can be seen below.

1. Device Assessment test

• Intensive product and functionality testing
  (Hardware / Software)
• Various test cases and test scenarios
  (e.g. housing / control elements, interoperability,
  voice, data, firmware)

2. Project Setup & Project Management

3. Technical Issue Management

• Escalation management
  (device maker / customer / OS supplier)
• Corrective action management
• Quality assurance & management
• Test report management, compilation, content functionality / quality controlling

4. Customer Engagement Management

• Test sample definition / documentation preparation
• Localization, customization and content definition with customer
• In-house / field pre-testing
• Customer test lab support
• Product training support

5. Cooperation with certified test houses and labs for defined / specified activities

To find out more about our products & services please don't hesitate to contact us.